Shipping Policy

Thank you for shopping with States Stores, owned and operated by JAYAS SYNERGY LLC. This Shipping Policy explains how orders are processed and shipped.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a notification email once your order has been shipped.

Please note that processing times may vary during high-demand periods or due to unforeseen circumstances.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping: 5–10 business days
  • Expedited Shipping (if available): 3–5 business days

Delivery times are estimates and may vary depending on your location, carrier delays, or weather conditions.

Shipping Locations

We currently ship to:

If we do not ship to your location yet, you will be notified during checkout.

Shipment Confirmation & Tracking

Once your order ships, you will receive a shipment confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become active.

Customs, Duties, and Taxes (International Orders)

For international orders, States Stores is not responsible for customs duties, taxes, or import fees imposed by your country. These charges are the customer’s responsibility.

Delays

We are not responsible for shipping delays caused by:

  • Carrier issues
  • Weather conditions
  • Customs clearance
  • Incorrect or incomplete shipping addresses

If your order is significantly delayed, please contact us and we will assist you as best as possible.

Incorrect or Incomplete Address

Please ensure your shipping address is accurate at checkout.
States Stores is not responsible for orders shipped to incorrectly provided addresses. Reshipping fees may apply.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
  • If your package is lost in transit, contact us and we will work with the carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact us at:

JAYAS SYNERGY LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

📧 Email: jayassynergyllc@gmail.com